On the left-pane menu, select Audio & Video.In most recent versions of Skype, Settings can be accessed by clicking the More Options icon which looks like three horizontally aligned dots. Usually, you will see this option at the top-left portion of the window. To do this, you need to follow the steps below: So, we recommend checking if your microphone or speakers are malfunctioning. One of the best ways to learn how to fix Skype not working issue is to determine what causes the problem. Solution 2: Troubleshooting the Audio Settings

Moreover, you will see a list of recent Skype-related programs at the bottom of the page. You will be able to determine issues with the infrastructure of the program. Once you open the Heartbeat page, you will be able to know about the status of Skype’s system. There, you will find the Heartbeat (Skype Status) option.

You can access this by clicking Help on the Skype menu. If you are not able to use a specific feature or if the app fails to connect, you can check the Skype Heartbeat page to know the program’s status. The first thing you need to do is determine whether there are issues with the Skype system itself.

No sound in skype after a few minutes